Terms & Conditions

Terms & Conditions of Sale

The following terms and conditions govern the sale of products by Ottawa Valley Pools Ltd. By submitting your online order at store.ottawavalleypools.ca you have indicated your acceptance to be bound by these terms and conditions of sale. The aforementioned terms and conditions may be changed without prior notice at the sole discretion of Ottawa Valley Pools Ltd. at any time before Ottawa Valley Pools Ltd. accepts your order.

The purchase of products and agreement of the terms and condition you are bound to our terms and conditions, privacy policy, shipping policy, warranty, returns and cancellation policy.

Payment Terms

Payment is due by Credit Card only. Once an order is placed by credit card, the credit card account will be verified at the time the order is placed. Should a credit card be declined, your order will also be cancelled. C.O.D orders are not accepted, and an order will be processed ONLY upon receipt of payment.


Ottawa Valley Pools Ltd. may make improvement and/or changes in products, programs, and pricing in this publication at any time. Ottawa Valley Pools Ltd. shall not be held liable for clerical, graphical and printing errors. Ottawa Valley Pools Ltd. is willing to do business with anyone who requires pool supplies. We do reserve the right to refuse sales to anyone and refuse sales that are the result of a clerical error or error in quote. Possession of website material or literature for Ottawa Valley Pools Ltd. does not constitute the right to purchase products from Ottawa Valley Pools Ltd..

In the event that a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information from our suppliers, Ottawa Valley Pools Ltd. shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Ottawa Valley Pools Ltd. shall have the right to refuse or cancel any such order whether or not the order has been confirmed and your credit card charged. If your credit card has been already charged for the purchase and your order is cancelled, Ottawa Valley Pools Ltd. shall immediately issue a credit to your credit card account in the amount of the charge.

All Sales are considered Business to Consumer sales and Ottawa Valley Pools Ltd. reserves the right to any and all dealer incentives.